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AJR 2002; 178:563-566
© American Roentgen Ray Society

Computers in Radiology

Work Flow Redesign

The Key to Success When Using PACS

Eliot Siegel1,2 and Bruce Reiner1,2,3

1 Department of Radiology, VA Maryland Health Care System, 10 N. Greene St., Baltimore, MD 21201.
2 Department of Radiology, University of Maryland School of Medicine, 22 S. Greene St., Baltimore, MD 21201.
3 Department of Radiology, Nanticoke Memorial Hospital, 801 Middleford Rd., Seaford, DE 19973.

OBJECTIVE. Our objective is to emphasize the importance of work flow redesign, rather than filmless operation itself, to achieve cost reduction and improvement in productivity with picture archiving and communication systems (PACS).

CONCLUSION. Our 8-year experience with PACS shows that the greatest benefit of the transition to a digital system has been the ability to use it as a tool to reengineer overall work flow, both in the imaging department and throughout the health care enterprise.


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