Survey of the Use of Quality Indicators in Academic Radiology Departments
Silvia Ondategui-Parra1,
Sukru M. Erturk2 and
Pablo R. Ros2
1 Hospital Administration, Brigham and Women's Hospital, Harvard Medical School,
Boston, MA 02120.
2 Department of Radiology, Brigham and Women's Hospital, Harvard Medical School,
1620 Tremont St., Boston, MA 02120.

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Fig. 1 Bar graph shows percentages of departments monitoring various
customer satisfaction indicators and corresponding monitoring frequencies.
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Fig. 2 Bar graph shows percentages of departments monitoring various
techniques for patient access and corresponding monitoring frequencies.
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Fig. 3 Bar graph shows percentages of departments monitoring various
radiology reporting time indicators and corresponding monitoring
frequencies.
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Copyright © 2006 by the American Roentgen Ray Society.