HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH		QUICK SEARCH:   [advanced] Author: Keyword(s): Year:  Vol:  Page:

1. My institution has a subscription to AJR, and access to the AJR Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   Your institutional subscription has not yet been activated

   The person who "activated" the online subscription did not enter in all needed IP addresses for your institution

   The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian, and let them know you are having trouble.

2. My library subscribes to the paper AJR, and I can't get access to it online. Why?

   Your institution has not yet activated its institutional subscription to AJR Online or has requested a print only subscription. Notify your library that you would like access to the AJR Online, and encourage your librarian to activate the online subscription.

3. Who from my institution can access AJR Online?

   The subscription fee allows for up to 15 users at one location and above 15 must have Premium Subscription. Any user connecting from an authorized computer on your institutional network will be allowed access to AJR Online.

4. What is an Institution?

   For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

   For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

5. How will this work?

   When someone attempts to use AJR Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember.

   If readers want to access AJR Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through a member/individual nonmember subscription.

6. What subscription packages are available?

   Member Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to AJR Online from any computer connected to the Internet.
   [Ordering Procedure] [Cost] [ ARRS Membership ]

   Individual (Non-Member) Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to AJR Online from any computer connected to the Internet.
   [Ordering Procedure] [Cost] [ ARRS Membership]

   Institutional Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses.
   [Ordering Procedure] [Cost] [ ARRS Membership]

7. How can I tell if my institution has subscribed to AJR Online

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution has not subscribed, or if you wish to take advantage of the additional services available to member subscribers, you can choose to access AJR Online with membership/subscription.

8. Can my institution subscribe only to the electronic version?

   No.

9. Will we still be able to get the paper version? And for how long?

   Yes, institutions and individuals will be able to receive the paper version for the foreseeable future. Print only subscriptions are also available.

10. If our AJR Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes, when you buy a subscription to AJR Online, you have access to all years of the database.

11. How can I access the AJR Online if I am not an ARRS member and I don't have access through an institutional subscription?

    You may purchase the AJR as an Individual (Non-Member) subscriber or you may wish to apply for ARRS membership. Without a subscription you have access to the Table of Contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register. Pay per view is also available.

Still have questions?

For further information, please contact the ARRS headquarters

Office hours are 8:30 am to 5:30 pm, Monday through Friday
American Roentgen Ray Society
44211 Slatestone Court
Leesburg, VA 20176-5109
phone: (800) 438-2777 or (703) 729-3353
fax: (703) 729-4839
email: subscribe{at}arrs.org